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Terms and Conditions

Last updated: 09.09.2026

1. Introduction

These terms and conditions, together with the documents referenced herein (“Terms”), apply to the use of the current website (“Website”) and the related or associated services (collectively, the “Service”).

You should read these Terms carefully as they contain important information about your rights and obligations regarding the use of the Website and constitute a binding legal agreement between you—our customer (the “Customer”)—and us. By using this Website and/or accessing the Service, whether as a guest or as a registered user with an account (the “Account”), you agree to be bound by these Terms, together with any amendments that may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.

The Service is owned by Trix Top N.V., a limited liability company registered in Curaçao under company registration number 654077, with its registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao (the “Company”), licensed in Curaçao under license ABDF-505805132-K71 issued by Gaming Services Provider N.V. to provide online games of chance.

2. General

We reserve the right to make changes and amendments to the Terms (including any referenced and related documents) at any time. You should periodically visit this page to review the current Terms and conditions. Amendments are binding and take immediate effect upon publication on this Website. If you object to any changes, you must immediately stop using the Service. Your continued use of the Website after such publication signifies your agreement to be bound by the amended Terms. Any bets not settled before the amended Terms take effect will be governed by the previously applicable Terms.

3. Your Obligations

You acknowledge that at all times when accessing the Website and using the Service:

3.1. You are at least 18 years old or the legal age for gambling or gaming activities under the laws or jurisdiction applicable to you. We reserve the right to request age verification documents at any time.

3.2. You have the legal capacity to enter into a binding legal agreement with us. You must not access the Website or use the Service if you lack such capacity.

3.3. You are a resident of a jurisdiction that permits gambling. You are not a resident of a country where access to online gambling for its residents or any person within such country is prohibited. You are solely responsible for ensuring that your use of the Service is lawful.

3.4. You must not use a VPN, proxy, or similar services or devices that mask or manipulate the identification of your real location.

3.5. You are the authorized user of the payment method you use.

3.6. You must make all payments to us in good faith and must not attempt to reverse any payment or take any action that could lead to a payment being reversed, cancelled, or otherwise invalidated.

3.7. When placing bets, you may lose part or all of the money deposited to the Service under these Terms, and you will be fully responsible for such loss.

3.8. When placing bets, you must not use any information obtained in violation of applicable laws in the country where you were located at the time of placing the bet.

3.9. You act not on behalf of any other party and not for any commercial purpose, but solely on your own behalf as a private individual in a personal capacity.

3.10. You must not attempt to manipulate the market or any element within the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.

3.11. You must act in good faith toward us and the Service at all times and for all bets placed using the Service.

3.12. You, or where applicable your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate Program.

4. Restricted Use

4.1. You must not use the Service:

4.1.1. If you are under 18 years of age (or under the age of majority as defined by the laws of the jurisdiction applicable to you), or if you lack legal capacity to enter into contracts with us under the laws of the jurisdiction applicable to you, or if you act as an agent or otherwise on behalf of a person under 18 (or under the age of majority as defined by the laws of the jurisdiction applicable to you);

4.1.2. If you reside in a country where access to online gambling for its residents or any person in that country is prohibited.

4.1.3. If you are a resident of, or access the Website from, any of the following countries:

  • United States of America and its territories,
  • France and its territories,
  • The Netherlands and its territories, and the countries constituting the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten,
  • Australia and its territories,
  • United Kingdom of Great Britain and Northern Ireland,
  • Spain,
  • Cyprus,
  • Austria.

4.1.4. To harvest nicknames, email addresses, and/or other information about other Customers by any means (e.g., sending spam or other unsolicited emails, or by unauthorized embedding or linking to the Service);

4.1.5. To disrupt or unduly influence the activity of other Customers or the operation of the Service as a whole;

4.1.6. To distribute unsolicited commercial advertisements, affiliate links, and other forms of solicitation that may be removed from the Service without notice;

4.1.7. In any way that, in our reasonable opinion, may be considered an attempt to: (i) defraud the Service or another Customer using the Service; or (ii) collude with another Customer using the Service to gain an unfair advantage;

4.1.8. To scrape our odds or infringe our intellectual property rights; or

4.1.9. To engage in any unlawful activity whatsoever.

4.2. You may not sell or transfer your Account to any third party, nor may you purchase a gaming account from any third party.

4.3. You may not, under any circumstances, transfer funds between gaming accounts.

4.4. We may immediately close your Account upon written notice to you if you use the Service for unauthorized purposes. In some cases, we may also take legal action against you for such actions.

4.5. Employees of the Company, its licensees, distributors, affiliates, advertising or promotion agencies or other agents, media partners, contractors, retailers, and members of each of their families may NOT use the Service for real money without the prior consent of the Company’s Director or CEO. If such activity is detected, the accounts will be immediately closed and all bonuses/winnings voided.

5. Registration

You agree that at all times when using the Service:

5.1. We reserve the right to refuse any registration application at our sole discretion and without any obligation to provide a specific reason.

5.2. Before using the Service, you must personally complete the registration form, read, and accept these Terms. To start betting on the Service or to withdraw winnings, we may require you to become a verified Customer, which includes passing certain checks. You may be required to provide valid identification and any other documents as needed. This includes, but is not limited to, photo ID (a copy of your passport, driver’s license, or national ID) and a recent utility bill showing your name and address as proof of residence. We reserve the right to suspend betting or limit account options until the required information is received. This procedure is carried out in accordance with applicable gaming regulations and anti-money laundering legal requirements. In addition, you will need to fund your account balance on the Service using the payment methods listed in the payments section of our website.

5.3. You are required to provide accurate contact details, including a valid email address (the “Registered Email Address”), and to keep this information up to date. You are responsible for maintaining current contact details on your Account. Failure to do so may result in your not receiving important account notifications and information from us, including changes to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the Customer’s responsibility to maintain an active and unique email address, provide us with the correct address, and notify the Company of any changes. Each Customer is fully responsible for securing their Registered Email Address to prevent its use by third parties. The Company is not responsible for any losses or damages that may arise from communications between the Company and the Customer using the Registered Email Address. Any Customer who does not have an email address available for communication with the Company will have their account suspended until such an address is provided. We will immediately suspend your Account upon written notice to you if you intentionally provide false or inaccurate personal data. We may also take legal action against you and/or contact relevant authorities.

5.4. You are permitted to register only one Account on the Service. Accounts are subject to immediate closure if it is discovered that you have multiple accounts registered with us. This includes using representatives, relatives, associates, affiliates, related parties, and/or third parties acting on your behalf.

5.5. To verify your financial standing and identity, we may ask you to provide additional personal information, such as your first and last name, or rely on third-party information providers we deem necessary. If additional personal data is obtained through third-party sources, we will inform you of the data obtained.

5.6. You must keep your Service password confidential. Provided that the requested account information has been correctly supplied, we are entitled to assume that bets, deposits, and withdrawals were made by you. We recommend changing your password regularly and never disclosing it to third parties. You are responsible for protecting your password, and any failure to do so is at your own risk and expense. You may log out of the Service at the end of each session. If you believe your account information is being used by third parties, or your Account has been compromised, or your password has become known to third parties, you must notify us immediately. You must also notify us if your Registered Email Address has been compromised; however, we may require you to provide additional information/documents to verify your identity. We will immediately suspend your Account upon becoming aware of such an incident. In the meantime, you are responsible for all activity on your Account, including third-party access, whether authorized by you or not.

5.7. You must not at any time transmit any content or other information on the Service to another Customer or any other party by means of screen capture (or similar method), nor display such information or content in a frame or otherwise in a manner different from how it would appear if such Customer or third party entered the URL to access the Service in a browser address bar.

5.8. Upon registration you will be provided with the option to use all currencies available on the Website. These will be the currencies of your deposits, withdrawals, and placed and matched bets in the Service under these Terms. Some payment methods are not processed in all currencies. In such cases, the processing currency will be displayed, along with a conversion calculator available on the page.

5.9. We are under no obligation to open an account for you, and our registration page on the Website constitutes an invitation to treat only. It is at our sole discretion whether we proceed with opening an account for you, and in the event of refusal, we are under no obligation to provide the reason.

5.10. After receiving your application, we may contact you to request additional information and/or documents so that we can comply with our regulatory and legal obligations.

5.11. In case of multi-accounting (creating and using multiple accounts by one person), the administration reserves the right to block all associated accounts without prior notice. All bonuses and winnings obtained through duplicate accounts will be voided. Withdrawal of funds from multi accounts is prohibited.

6. Your Account

6.1. Accounts may operate with multiple currencies; in such cases, all account balances and transactions are displayed in the currency used for the transaction.

6.2. We do not provide credit for the use of the Service.

6.3. We may close or suspend an Account if you fail to comply, or we reasonably believe you are failing to comply, with these Terms, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds. We may not always be able to give prior notice. If we close or suspend your Account due to your failure to comply with these Terms, we may void and/or cancel any bets and withhold any money in your account (including the deposit).

6.4. We reserve the right to close or suspend any Account without prior notice and return all funds. Existing contractual commitments will be honored.

6.5. We reserve the right to refuse, restrict, void, or limit any bet at any time for any reason, including any bet perceived as placed fraudulently to circumvent our betting limits and/or our system rules.

6.6. If any amount is incorrectly credited to your Account, it remains our property. Once we become aware of the error, we will notify you and the amount will be debited from your Account.

6.7. If for any reason your Account goes into a negative balance, you owe us the amount of the debt.

6.8. You must promptly notify us as soon as you become aware of any errors relating to your Account.

6.9. Remember that betting is intended solely for entertainment and enjoyment, and you should stop playing as soon as it ceases to be enjoyable. Never place bets you cannot afford to lose. If you feel you have lost control over your gambling behavior, we offer a self-exclusion option. Simply send a message to our customer support using your Registered Email Address requesting SELF-EXCLUSION, and this request will take effect within 24 hours of receipt. In such cases your Account will be disabled until further notice, and you will not be able to log in.

6.10. You may not transfer, sell, or pledge your Account to third parties. This prohibition includes the transfer of any assets of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with such assets— legal, commercial, or otherwise. The prohibition also includes, without limitation, encumbrance, pledge, transfer for use, trading, brokerage, and/or gifting jointly with a trustee or any other third party, company, natural or legal person, fund, and/or association in any form.

6.11. If you wish to close your Account with us, send an email from your Registered Email Address to our customer support via the links on the Website.

7. Inactive Accounts

7.1. We charge a fee of €5 (or equivalent in another currency) per calendar month (the “Inactive Account Fee”) if:

you have not logged into or out of your Account, used the Service, or placed bets in any section of the Service for twelve or more consecutive months (“Account Activity”);

and your Account has a positive balance.

7.2. You will be notified that we will begin charging the fee in the eleventh month of inactivity, and you will always have the option to log in and withdraw your funds.

7.3. The Inactive Account Fee will be deducted from your Account monthly to the extent your Account remains in credit, and only for the period after the initial twelve-month period during which there is no Account Activity. If the Inactive Account Fee is to be deducted and your Account balance is less than €5 (or equivalent), the fee will equal the remaining funds in your Account.

8. Deposits

8.1. All deposits must be made from an account, payment system, or bank card registered in your name; any deposits made in another currency will be converted at the daily exchange rate obtained from oanda.com, or at the prevailing exchange rate of our bank or payment processor, after which your Account will be credited accordingly. Note that some payment systems may charge additional currency exchange fees, which will be deducted from your deposit amount.

8.2. Deposit and withdrawal fees and charges may apply and can be found on the Website. In most cases, we absorb the transaction fees for funding your account at Richtop.org . You are responsible for any bank fees your bank may charge when depositing funds with us.

8.3. The Company is not a financial institution and uses third-party electronic payment processors to process credit and debit card payments; they are not processed directly by us. If you deposit funds by credit or debit card, your Account will be credited only upon our receipt of authorization and an approval code from the acquiring bank. If your issuing bank does not provide such authorization, your Account will not be credited with those funds.

8.4. You agree to fully pay any and all payments and charges due to us or payment providers in connection with your use of the Service. You also agree not to initiate chargebacks, declines, cancellations, or otherwise reverse any deposits; in such event, you indemnify us for any unpaid deposits, including costs incurred by us in collecting your deposit, and you agree that any winnings from bets placed using such funds will be voided. You acknowledge and agree that your gaming Account is not a bank account and, therefore, is not guaranteed, insured, or protected by any deposit-guarantee or bank insurance system or any other similar insurance system in any jurisdiction, including your local jurisdiction. In addition, the gaming Account does not accrue interest on any funds held in it.

8.5. If you choose to accept any of our promotional or bonus offers by entering a bonus code during deposit, you agree to the Bonus Rules and the terms of each specific bonus.

8.6. Funds originating from criminal and/or illegal and/or unauthorized activity must not be deposited with us.

8.7. If you deposit by credit card, it is recommended that you retain a copy of transaction records and a copy of these Terms.

8.8. Online gambling may be illegal in the jurisdiction where you are located; in such case, you are not entitled to use your payment card to fund your account on this site. It is your responsibility to know the online gambling laws in your country of residence.

9. Withdrawals

9.1. You may withdraw all unused and cleared funds held in your gaming Account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is €10 (or equivalent), except when closing the Account, in which case you may withdraw the entire balance.

9.2. No withdrawal fee is charged if you have wagered an amount equal to or greater than your deposit at least once. Otherwise, we reserve the right to charge an 8% fee with a minimum of €4 (or equivalent in your Account currency) for anti-money-laundering purposes.

9.3. We reserve the right to request photo identification, proof of address, or to perform additional verification procedures (requesting your selfie, arranging a verification call, etc.) for identity verification before processing any withdrawals from your Account. We also reserve the right to perform identity checks at any time during the course of your relationship with us.

9.4. All withdrawals must be made to the original debit/credit card, bank account, or payment method used to deposit funds to your Account. We may, at our sole discretion, allow withdrawals to a payment method different from the one originally used to deposit. This is always subject to additional security checks.

9.5. If you wish to withdraw funds but your Account is unavailable, inactive, locked, or closed, please contact our customer support.

9.6. If your balance is at least 10 times the total amount of your deposits, your maximum monthly withdrawal amount is €5,000 (or equivalent). In all other cases, the maximum monthly withdrawal amount is €10,000.

9.7. Please note that we cannot guarantee successful processing of withdrawals or refunds if you breach the Restricted Use Policy set out in Clauses 3.3 and 4.

10. Payment Transactions and Processors

10.1. You are fully responsible for paying all funds owed to us. You must make all payments to us in good faith and must not attempt to cancel a transaction or take any action that may result in such transaction being cancelled by a third party in order to avoid legally incurred liability. You will reimburse us for any chargebacks, declines, or cancellations of payments made by you, and any losses incurred by us as a result. We also reserve the right to charge an administrative fee of €50 or equivalent for each chargeback, decline, or cancellation you initiate.

10.2. We reserve the right to use third-party electronic payment processors and/or acquiring banks to process your payments, and you agree to be bound by their terms, provided they are communicated to you and do not conflict with these Terms.

10.3. All transactions made on our Website may be reviewed for the prevention of money laundering or terrorist financing. Suspicious transactions will be reported to the relevant authority.

11. Errors

11.1. In the event of an error or malfunction of our system or processes, all bets are deemed void. You are required to notify us immediately upon becoming aware of any error in the Service. In the event of communication errors, system errors, or payout errors resulting from a defect or error in the Service, we shall not be liable to you or any third party for any direct or indirect costs, expenses, losses, or claims arising from such errors, and we reserve the right to void any games/bets in question and take any other measures to correct such errors.

11.2. We use our best efforts to avoid errors in posting bookmaker lines. However, if due to human error or system issues a bet is accepted at odds that: materially differ from those available in the general market at the time the bet was placed; or are clearly incorrect given the probability of the event at the time of placement, we reserve the right to void that bet or to void any bet placed after the event has started.

11.3. We are entitled to require you to return any overpaid amount and to adjust your Account to correct the error. An example of such an error may be an incorrect price or an incorrect entry of the event result. If your Account does not have sufficient funds, we may require you to pay us the relevant outstanding amount relating to any erroneous bets. Accordingly, we reserve the right to void, reduce, or delete any pending games, whether they were placed with funds obtained as a result of an error or not.

12. Game Rules, Refunds and Cancellations

12.1. The winner of an event will be determined on the settlement date of the event, and we will not recognize disputed or overturned decisions for betting purposes.

12.2. All published results become final after 72 hours; after this period no queries will be considered. Within 72 hours after results are published, we will only reset/adjust results due to human error, system error, or errors made by the results source.

12.3. If an event result is cancelled for any reason by the governing body during the payout period, all monies will be refunded.

12.4. If a draw occurs in a game where a draw option is offered, all win/lose bets on a team lose. If a draw option is not offered, all bets will be refunded in the event of a draw. If no draw option is provided, extra time will be considered if it occurred.

12.5. If the result cannot be verified by us (for example, if the broadcast of the event is interrupted and cannot be verified by another source), at our discretion bets on that event will be deemed void and refunded.

12.6. Minimum and maximum betting amounts for all events are determined by us and may be changed without prior written notice. We also reserve the right to adjust limits on an individual account basis.

12.7. Customers are fully responsible for their account transactions. Once a transaction is completed, it cannot be changed. We are not responsible for missing or duplicate bets placed by the customer and will not consider disputes arising from missing or duplicate games. Customers can review their transactions in the “My Account” section after each session to ensure all bet requests have been accepted.

12.8. A match is considered valid so long as both teams are the correct teams, regardless of the league title under which it appears on our Website.

12.9. Start dates and times displayed on the Website for esports matches are indicative only and are not guaranteed as accurate. If a match is suspended or postponed and not resumed within 72 hours from the scheduled start time, the match is void and bets are refunded. Exceptions are “to qualify/win the tournament” bets, which stand regardless of a suspended or postponed match.

12.10. If an event is published by us with an incorrect date, all bets stand based on the date announced by the governing body.

12.11. If a team uses stand-ins, the result still stands, as it was the team’s choice to use stand-ins.

12.12. The Company reserves the right to remove events, markets, and any other products from the Website.

12.13. A detailed explanation of our sports betting rules is provided on a separate page: SPORTS BETTING RULES.

13. Communications and Notices

13.1. All communications and notices to be provided under these Terms by you to us must be sent using the Customer Support form on the Website.

13.2. All communications and notices to be provided under these Terms by us to you, unless otherwise stated in these Terms, will either be posted on the Website or sent to the Registered Email Address we hold in our system for the relevant customer. The method of such communication is at our sole and exclusive discretion.

13.3. All communications and notices under these Terms, by you or by us, must be in writing in English and must be sent from and received at the Registered Email Address on your Account.

13.4. In some cases we may contact you by email to offer you information about betting, unique promotional offers and other information from Richtop.org. You agree to receive such emails when you accept these Terms during registration on the Website. You may opt out of promotional emails from us at any time by submitting a request to Customer Support.

14. Events Beyond Our Control

We are not responsible for any failures or delays in providing the Service due to force majeure events that can reasonably be regarded as beyond our control despite reasonable precautions, such as: acts of God; trade or labor disputes; power outages; acts, omissions, or defaults of any government or authority; obstruction or failure of telecommunications services; or any other delay or failure caused by a third party. In such cases, we reserve the right to cancel or suspend the provision of the Service without liability.

15. Liability

15.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT COMPENSATE YOU FOR ANY FORESEEABLE LOSSES OR DAMAGES (WHETHER DIRECT OR INDIRECT) YOU MAY SUFFER IF WE FAIL TO FULFIL OUR OBLIGATIONS UNDER THESE TERMS, UNLESS WE BREACH ANY DUTIES IMPOSED ON US BY LAW (INCLUDING WHERE WE CAUSE DEATH OR PERSONAL INJURY BY OUR NEGLIGENCE); IN SUCH CASES WE SHALL NOT BE LIABLE TO YOU IF SUCH FAILURE IS ATTRIBUTABLE TO: (I) YOUR OWN FAULT; (II) A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR EXAMPLE, ISSUES RELATING TO THE PERFORMANCE OF COMMUNICATION NETWORKS, CONGESTION, CONNECTIVITY, OR THE OPERATION OF YOUR COMPUTER EQUIPMENT); OR (III) ANY OTHER EVENTS THAT NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR PREVENTED EVEN WITH DUE CARE. AS THE SERVICE IS PROVIDED FOR CONSUMER USE ONLY, WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.

15.2. IF WE INCUR LIABILITY FOR ANY EVENT UNDER THESE TERMS, OUR TOTAL AGGREGATE LIABILITY TO YOU IN OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE LOWER OF: (A) THE AMOUNT OF STAKES OR BETS PLACED BY YOU THROUGH YOUR ACCOUNT IN RESPECT OF THE RELEVANT EVENT/BET OR PRODUCT GIVING RISE TO THE LIABILITY; OR (B) EUR €500 IN AGGREGATE.

15.3. WE STRONGLY RECOMMEND THAT YOU (I) VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT BEFORE USE; AND (II) TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST MALICIOUS PROGRAMS OR DEVICES, INCLUDING INSTALLING ANTIVIRUS SOFTWARE.

16. Underage Gambling

16.1. If we suspect, or are notified, that you are currently under 18, or were under 18 (or under the age of majority as stated in the laws of the jurisdiction applicable to you) when placing any bets via the Service, your Account will be suspended (locked) to prevent further betting or withdrawals. We will then conduct an investigation, including whether you placed bets as an agent for, or on behalf of, a person under 18. If it is established that you: (a) currently are; (b) were under 18 or the applicable age of majority at the relevant time; or (c) placed bets as an agent for, or on behalf of, a person under 18 or under the applicable age of majority:

  • all winnings currently in or due to be credited to your Account will be withheld;
  • all winnings derived from bets placed via the Service while underage must be repaid to us on demand (if you do not comply, we will seek to recover all associated costs); and/or
  • any funds deposited to your Account that are not winnings will be returned to you OR retained until you reach 18 at our sole discretion. We reserve the right to deduct payment processing fees from the amount returned, including deposit fees to your Richtop.org account that we covered.

16.2. This condition also applies if you are over 18 but place bets in a jurisdiction where a higher minimum age applies and you are below that legal minimum in that jurisdiction.

16.3. If we suspect you are breaching this clause or attempting to use it fraudulently, we reserve the right to take any measures necessary to investigate, including informing the relevant law enforcement authorities.

17. Fraud

We will take criminal and contractual action against any Customer involved in fraud, dishonesty, or criminal acts. We will withhold payments to any Customer if any such activity is suspected. The Customer must indemnify and will be liable to pay us on demand for all costs, charges, or losses incurred by us (including any direct, indirect, or consequential losses, loss of profits, business losses, and damage to reputation) arising directly or indirectly from the Customer’s fraud, dishonesty, or criminal acts.

18. Intellectual Property

18.1. Any unauthorized use of our name and logo may result in legal action against you.

18.2. As between you and us, we are the sole owners of the rights to the Service, our technology, software, and business systems (the “Systems”), as well as our odds. You must not use your profile for your own commercial gain (e.g., selling your status update to an advertiser); and in choosing a nickname for your Account, we reserve the right to remove or reclaim it if we deem it appropriate.

18.3. You may not use our URL, trademarks, trade names and/or trade dress, logos (the “Marks”), and/or our odds in connection with any product or service that is not ours, in any manner likely to cause confusion among Customers or the public, or in any manner that disparages us.

18.4. Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, licenses, titles, or interests in the Systems or the Marks, and all such rights, licenses, titles, and interests are expressly reserved by us and our licensors. You agree not to use any automated or manual devices to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action against you.

19. Your License

19.1. Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use the Service solely for your personal, non-commercial purposes. Our license to you terminates if our agreement with you under these Terms terminates.

19.2. Except for your own content, you may not under any circumstances modify, publish, transmit, sell, reproduce, download, post, distribute, perform, display, or create derivative works from the Service and/or any content on it or software contained therein, unless we expressly permit this in these Terms or otherwise on the Website. No information or content on the Service or provided to you in connection with the Service may be altered or modified, combined with other data, or published in any form, including, for example, database screening or scraping, or any other activity aimed at collecting, storing, reorganizing, or manipulating such information or content.

19.3. Any failure on your part to comply with this Clause may also constitute an infringement of our or third-party intellectual property rights and may expose you to civil and/or criminal liability.

20. Your Conduct and Security

20.1. For your protection and that of all our Customers, posting any content on the Service, and any conduct in connection with it and/or the Service, that is in any way unlawful, inappropriate, or undesirable is strictly prohibited (“Prohibited Conduct”).

20.2. If you engage in Prohibited Conduct, or we determine in our sole discretion that you have engaged in Prohibited Conduct, your Account and/or your access to or use of the Service may be terminated immediately without notice. Legal action may be taken against you by another Customer, other third parties, law enforcement, and/or us in connection with your participation in Prohibited Conduct.

20.3. Prohibited Conduct includes, but is not limited to, accessing or using the Service to: promote or disseminate information that you know to be false, misleading, or unlawful; engage in any illegal activity, such as, without limitation, any activity that promotes or furthers criminal activity or enterprise, violates the privacy of another Customer or any third party, or creates or spreads computer viruses; harm minors in any way; transmit or provide any content that is illegal, harmful, threatening, abusive, or attempts to create or distribute computer viruses; create Website accounts using automated means or under false or fraudulent pretenses; impersonate another Customer or any third party; or any other actions that we reasonably consider contrary to our business principles. The above list of Prohibited Conduct is not exhaustive and may be changed by us at any time. We reserve the right to investigate and take any actions we deem appropriate or necessary in the circumstances, including, without limitation, removing a Customer’s posting(s) from the Service and/or terminating their Account, and taking any measures against a Customer or third party who directly or indirectly, or knowingly allows any third party to, directly or indirectly, engage in Prohibited Conduct, with or without notice to such Customer or third party.

21. Links to Other Websites

The Service may contain links to third-party websites that are not maintained by or affiliated with us and over which we have no control. Links to such websites are provided solely as a convenience to Customers and are not in any way reviewed, monitored, or checked by us for accuracy or completeness. Links to such websites do not imply any endorsement by us and/or any affiliation with the linked websites, their content, or their owners. We do not control and are not responsible for their availability, accuracy, completeness, accessibility, or usefulness. Accordingly, when accessing such websites, we recommend that you exercise normal precautions when visiting a new website, including reviewing their privacy policy and terms of use.

22. Complaints

22.1. If you have any questions or concerns regarding these Terms, you must contact our customer support via the links on the Website and use your Registered Email Address in all communications with us.

22.2. NOTWITHSTANDING THE FOREGOING, WE DO NOT ACCEPT ANY LIABILITY TO YOU OR ANY THIRD PARTIES IN CONNECTION WITH OUR RESPONSE TO ANY COMPLAINT WE MAY RECEIVE OR ANY ACTION WE MAY TAKE IN RELATION TO SUCH COMPLAINT.

22.3. If a Customer is dissatisfied with how a bet has been settled, the Customer must submit the details of their complaint to our customer support. We will use reasonable efforts to respond within a few days (and in any event we intend to respond within 28 days of receipt).

22.4. Disputes must be submitted within three (3) days from the date a decision on the disputed bet was made. After this period, claims will not be honored. The Customer is fully responsible for the transactions of their Account.

22.5. In the event of a dispute between you and us, our customer support will attempt to reach an agreed resolution. If our customer support cannot reach an agreed resolution with you, the matter will be escalated to our management.

22.6. If all efforts to resolve the dispute in the Customer’s best interest prove unsuccessful, the Customer has the right to lodge a complaint with our licensing authority— the Gaming Services supervisory authority.

23. Assignment

Neither these Terms nor any rights or obligations hereunder may be assigned by you without our prior written consent, which will not be unreasonably withheld. We may, without your consent, assign all or any part of our rights and obligations under these Terms to any third party provided that such third party is capable of providing a service substantially similar in quality to the Service, by posting written notice of such assignment on the Service.

24. Severability

If any provision of these Terms is held by a competent authority to be invalid or unenforceable, the relevant provision shall be modified to ensure its enforceability in accordance with the intent of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.

25. Breach of These Terms

Without prejudice to our other remedies, we may suspend or terminate your Account and refuse to continue providing the Service to you, in any case without prior notice, if in our reasonable opinion you breach any material term of these Terms. Notice of any actions taken will, however, be provided to you promptly.

26. Miscellaneous

26.1. Term. These Terms remain in full force and effect for as long as you have access to or use the Service, or are a Customer or visitor of the Website. These Terms survive the termination of your Account for any reason.

26.2. Gender and Number. Words in the singular include the plural and vice versa; words of the masculine gender include the feminine and neuter and vice versa; and words denoting persons include individuals, partnerships, associations, trusts, NGOs, and corporations.

26.3. Waiver. No waiver by us—whether by act or otherwise—of any breach or threatened breach by you of any provision of these Terms shall be effective unless made in writing and signed by us, and unless otherwise provided in such written waiver, shall be limited to the specific instance. Our failure at any time to enforce any provision shall not be construed as a waiver of such provision or the right to enforce it at any other time.

26.4. Acknowledgement. By continuing to use or access the Service thereafter, you acknowledge that you have read, understood, and agreed to all provisions of these Terms. As a result, you permanently waive any future objections, claims, demands, or actions contrary to the content of these Terms.

26.5. Language. In the event of any discrepancy between the English version of these rules and a version in any other language, the English version shall prevail.

26.6. Governing Law. These Terms are governed by the laws in force in Curaçao.

26.7. Entire Agreement. These Terms constitute the entire agreement between you and us in relation to your access to and use of the Service and supersede all other prior agreements and communications, whether oral or written, concerning the subject matter hereof.